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Most questions can be answered by viewing the GA How to Guide.  Click this link to access it.

My File won't upload?

Files are limited to PDFs, Microsoft Word, PowerPoint, and Excel documents. Most other files can be converted to one of these file formats, call or email for help.  

How do I attach multiple files?

Unfortunately, multiple files will not be accepted, so they need to be combined into ONE file with one of the file extensions listed above.